Privacy Policy
Last updated: December 20, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking request, contact a captain, or communicate with us. This information may include:
- Name, email address, and phone number
- Booking preferences and trip details
- Payment information (processed securely through our payment provider)
- Communications with captains and our support team
2. How We Use Your Information
We use the information we collect to:
- Facilitate booking requests between customers and charter captains
- Send booking confirmations and trip reminders
- Provide customer support
- Send promotional communications (with your consent)
- Improve our services and develop new features
3. Information Sharing
We share your information with charter captains when you make a booking request. We do not sell your personal information to third parties. We may share information with:
- Charter captains (to fulfill your booking request)
- Service providers who assist our operations
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
6. Cookies
We use cookies and similar technologies to improve your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have questions about this privacy policy, please contact us:
Email Us
privacy@gulfcoastcharters.com